FAQs

FAQs

Regular issues

Q: What kind of store is NORGOS Store?

A: NORGOS Store is a store factory that aspires to provide the most cost effective products.

Q: What products does NORGOS Store Factory have?

A: NORGOS is a factory that unites most of the top factories in China and is able to offer a wide variety of products, and anything you need, NORGOS can provide.

Q: How do I make a payment?

A: Large goods we are first payment (DDP), after the shipment, if it is needed in quantities of 1-3, you can provide our retail stores to buy (aliexpress website, search NORGOS)

Q: When will we send your order?

A: After we receive your order, we will send your order within 48 hours. (Except holidays)

Q: About the packaged products.

A: All products issued by our store will be tested again to ensure that the products received by guests are working properly. So you have no worries.

Q: What if I received a product error or damage?

A: If you receive a product error or damage, please contact us immediately, we will respond quickly and give you a solution, you will get a refund or replacement service.

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